8id Platform Privacy Notice

This page describes what we collect when you use 8id and how we keep that data protected. We collect personal information during account registration, verification, deposit, betting, and withdrawal. That information includes your email, phone number, government ID, address, payment details, and betting history. We use this data to verify your identity, process payments, settle bets, detect fraud, and comply with applicable law.

Our commitment on 8id is to store your data securely, share it only with authorized processors, and respect your privacy rights. We do not sell your personal information to third parties. We do not share your betting history with marketing firms. We encrypt sensitive data at rest and in transit. Our servers may sit outside your jurisdiction — typically in regions with strong data-protection standards — but we apply the same security practices regardless of server location.

This policy explains our data collection, storage, usage, third-party processors, your rights, and how to contact us regarding your privacy.

What Data We Collect on 8id

We collect data in stages as you use 8id. During email registration, we collect your email address and create a password hash. During mobile verification, we collect and verify your phone number via SMS code. During KYC (Know Your Customer) verification, we collect a photograph of your government-issued ID and address proof (utility bill, rental agreement, or equivalent). We do not store raw photographs; instead, we extract and verify the information (name, date of birth, ID number, address) and retain that structured data.

During payment linking, we collect your payment account details (your DANA, e-wallet, mobile banking, or bank account identifier). We do not store full bank account numbers in plain text — they are encrypted and accessible only to authorized payment-processing staff. During deposits and withdrawals, we log transaction dates, amounts, and payment methods. During betting, we record every bet placed — the market, odds, stake amount, result, and payout. This information is retained for settlement verification, fraud detection, and audit purposes.

We may collect additional data such as your device type, IP address, browser details, and session logs. This data helps us detect fraud (for example, detecting account access from unusual locations), prevent abuse, and maintain platform security. We do not use this data to build profiles for marketing; its sole purpose is security and compliance.

How We Use Your Data

We use your data on 8id for several purposes. First, identity verification — your ID documents and address are checked against KYC databases to confirm you are who you claim. Second, payment processing — we use your payment account details to send deposits to your 8id balance and transfer withdrawal funds to your account. Third, bet settlement — we use your betting history to determine winners, calculate payouts, and log results.

Fourth, fraud and abuse prevention — we monitor your account for suspicious activity such as repeated failed login attempts, bets from multiple locations simultaneously, or unusual withdrawal patterns. If we detect fraud signals, we may flag your account for review or temporarily suspend it pending investigation. Fifth, regulatory compliance — we retain your data to comply with applicable law, respond to legal requests, and maintain audit trails for gaming regulators.

We do not use your betting history or personal information for marketing purposes. We do not share your Liga 1 bet history with sports-betting advertisers. We do not sell your email to third-party marketers. Your 8id data is used only for account management, security, settlement, and compliance — no secondary commercial purposes.

Third-Party Processors and Data Sharing

Our 8id platform relies on third-party processors to function. Payment processors (the companies behind local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive your payment details to authorize and settle transactions. We share only the minimum information required: your payment account identifier and transaction amount. We do not share your ID documents or betting history with payment processors.

KYC verification services receive your ID documents and address to validate your identity. These processors are contractually bound to protect your data and use it only for verification. We verify their privacy practices before engaging them. Hosting providers (cloud servers where our 8id platform runs) have access to encrypted data but cannot decrypt it without our encryption keys. We require all processors to maintain strict data-protection standards equivalent to our own.

We may disclose your data if required by law — for example, if a government agency or gaming regulator issues a legal demand. We will notify you of such requests unless we are legally prohibited from doing so. We do not voluntarily share your data with advertising networks, analytics firms, or social-media platforms. We do not allow third parties to access your 8id account or betting history without your explicit consent.

How We Protect Your Data

We at 8id implement multiple security layers to protect your personal information. Passwords are hashed using industry-standard algorithms (bcrypt or equivalent); we never store plaintext passwords. Sensitive data (ID documents, payment details, phone numbers) are encrypted at rest using AES-256 encryption. Data in transit (when sent between your browser and our servers, or between our servers and payment processors) is encrypted using TLS/SSL protocols.

Our servers are located in data centers with physical security (access control, surveillance, redundant power). Staff access to sensitive data is restricted and logged — only authorized personnel can decrypt and view personal information. We perform regular security audits and penetration testing to identify and address vulnerabilities. If we discover a data breach, we notify affected users and relevant regulators as required by law.

We maintain backups of your data for disaster recovery and legal compliance. Backups are encrypted and stored securely. If you request deletion of your account, we retain the minimum data required by law (betting history for settlement verification and regulatory audit) and delete everything else within a standard timeframe. We cannot delete data if it is subject to legal holds or ongoing investigations.

We treat your personal information on 8id as a trust — encrypted, compartmentalized, accessible only to those who need it for legitimate purposes, and protected against both internal and external threats.

Cookies and Tracking Technologies

We use cookies on the 8id platform to maintain your login session, remember your preferences, and track your browsing activity within our site. Session cookies (temporary cookies that expire when you close your browser) store your login token so you do not need to re-enter your credentials on every page. Preference cookies remember your settings such as language or timezone preferences.

We also use analytics cookies to understand how users navigate 8id — which pages are most visited, which features are used most, where users drop off. This information helps us improve the platform's user experience. Analytics cookies may be placed by third-party services such as Google Analytics; these services are contractually bound to protect your data and use it only for analytics purposes as directed by 8id.

You can control cookies via your browser settings. Blocking cookies may prevent you from logging into 8id or may degrade functionality. You can also opt out of analytics tracking by adjusting your browser settings or using a do-not-track (DNT) header; we honor DNT requests and will not track your activity across sessions if you enable DNT.

Your Rights and Choices

You have the right to access your personal data on 8id. Contact our support team and we will provide a copy of all personal information we hold about you. You have the right to correct inaccurate or incomplete data — for example, if your address is misspelled in our system, we will update it. You have the right to request deletion of your data, subject to legal retention requirements (for example, we retain betting history for audit purposes).

You have the right to withdraw consent for marketing communications. We do not send marketing emails by default, but if you have opted into newsletters or promotional content, you can unsubscribe by clicking the unsubscribe link in any email or by adjusting your account preferences. You have the right to lodge a complaint with your local data-protection authority if you believe we have mishandled your personal information.

We may process your data for fraud prevention and security purposes even if you object — we cannot allow users to opt out of abuse detection. However, we will honor your requests to limit data collection where feasible without compromising account security or regulatory compliance.

Regional Considerations and Jurisdiction

Our 8id servers may be located outside Indonesia — typically in regions such as Singapore, the United States, or Europe. This means your data may be transferred to and stored in countries with different data-protection laws. We apply the same security standards regardless of server location, but you should be aware that data stored outside Indonesia may be subject to different legal frameworks. If you access 8id from Jakarta, Surabaya, Bandung, or Medan, your data is still protected under our encryption and security policies.

We comply with applicable law in supported jurisdictions. If you have questions about regional data handling, contact our support team and we will explain how your specific data is stored and protected.

Contact Us About Privacy

If you have questions about our privacy policy, want to access your personal data, or wish to submit a data-deletion request, contact our support team via live chat or email. We handle privacy inquiries in order of receipt and aim to respond within a standard timeframe. Do not share sensitive information (passwords, full ID numbers) via email or chat — contact us using secure channels only.

We may update this privacy policy periodically to reflect changes in our practices or applicable law. We will notify you of material changes by email or by displaying a prominent notice on the 8id platform. Your continued use of 8id after policy updates constitutes acceptance of the new terms. If you do not agree with our privacy practices, you may request account deletion and data removal.

We at 8id take your privacy seriously. Your personal information is treated as confidential, protected by encryption and restricted access, and used only for legitimate purposes — account management, payment processing, fraud prevention, and regulatory compliance. We do not sell your data, share it with marketers, or use it for secondary commercial purposes. If you have any privacy concerns, reach out to our support team in English via live chat or email.